Privacy Policy

Privacy Policy

What personal data do we hold?

To provide you with a high standard of dental care and attention we need to hold personal information about you. This personal data includes:
• Your past and current medical and dental condition; personal details such as your age,
address, telephone number and your general dental practitioner
• Radiographs, clinical photographs, study models
• Information about the treatment that we have provided or propose to provide and its cost
• Notes of conversations/ incidents about your care, for which a record needs to be kept
• Record of consent to treatment
• Correspondence relating to you with other healthcare professionals, for example with the
hospital

Why do we hold information about you?

We need to keep comprehensive and accurate personal data about our patients to provide them with safe and appropriate dental care.

How do we process the data?

We will process personal that we hold about you in the following way:
• Retaining information – we will retain your dental records while you are a practice patient and after ceasing to be a patient, for 8 years (adults) or children until age 25.

Security of information

Personal information about you is held in the practice’s computer system. The information is not accessible to the public; only authorized members of staff have access to it. Our computer system has secure audit trails and we back up information routinely.

Disclosure of information

To provide the proper and safe dental care we may need to disclose personal information about you to:
– your general dental practitioner
– the hospital or community dental services
– to your dental insurance company

Disclosure will take place on the ‘need-to-know’ basis so that only these individuals/ organizations who need to know to provide care to you and for the proper administration of Government will be given the information. Only that information that the recipient needs to know will be disclosed.

In very limited circumstances or when required by law or court order, personal data may have to be disclosed to a third party not connected with your health care. In all other situations, disclosure that is not covered by this Code of Practice will only occur when we have your specific consent.
Where possible you will be informed of these requests for disclosure.

If you do not agree

If you do not wish personal data that we hold about you to be disclosed or used in the way that is described in this Code of Practice please discuss the matter with your reception office- 9315658190. You have the right to object, but this may affect our ability to provide you with dental care

CHANGE TO PRIVACY POLICY

CDS may update this Privacy Policy at any time, with or without advance notice. If you object to any of the changes to our terms, and you no longer wish to use the Services, you may contact 9315658190 to deactivate your account. Unless stated otherwise, CDS’ current Privacy Policy applies to all information that CDS have about you and your account.

CONSENT TO THIS POLICY

You acknowledge that this Privacy Policy is a part of the Terms of Use of the Website and the other Services, and you unconditionally agree that becoming a User of the Website and its Services signifies your assent to this Privacy Policy. Your visit to the Website and use of the Services is subject to this Privacy Policy and the Terms of Use.

ADDRESS FOR PRIVACY QUESTIONS

Should you have questions about this Privacy Policy or CDS’ information collection, use and disclosure practices, you may contact us at the below details. We will use reasonable efforts to respond promptly to any requests, questions or concerns, which you may have regarding our use of your personal information.
Name: Complete Dental Solutions
Contact No. 9315658190